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andys17186668
Participant
January 22, 2024
Question

Alpha Channel glitch

  • January 22, 2024
  • 1 reply
  • 161 views

I am experienceing a glitch I believe, this had not happened until CC23 and is present in CC24. When exporting an alpha channel graphic from After Effects to use in Premiere, the asset works great until I turn off my computer. Once I reboot my system and get back to editing in Premiere all of my alpha channel graphics exported from After Effects have this strange sparkly edge (image below) which should not be there. The only way I've been able to remove this is to re-export the same graphics from After Effects and replace them in Premiere which is increasingly time consuming. Has anyone experienced this? Am I doing soemthing wrong?

 

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1 reply

Kartika Rawat
Community Manager
Community Manager
February 24, 2024

Hi andys17186668!

Sorry to see that. Can you share your system details (OS, CPU, RAM, GPU)? Are you using the same version of both applications?

 

Let us know. Happy to help.

Thanks,

KR

 

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