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Participant
June 20, 2022
Answered

Animation Studio 2.42 Error 1532 RefferenceError: Socket does not have a Constructor

  • June 20, 2022
  • 2 replies
  • 2107 views

Hi,

I purchased Animation Studio. Everything works just fine in After Effects, when launching the extenstion in Premiere I get 1532 RefferenceError: Socket does not have a Constructor. 

 

I have tried unisntalling and re-installing the App several times all with the same issue and error. I do get the window for the app but the only thing I can do is use the Dashboard button to login. Shows me everything else but nothing else works when trying to click on it. Again everything works perfectly in After Effects including all the packs I baught and installed. 

 

I tried the company but no reponse and Adobe said they don't support 3rd party plugins but just trying to get some help or at least understand the issue so I might be able to resolve this.

 

I have two systems one is Big Sir and the other is Monterey both running the latest versions. Some issue on both.

Thanks,

John

Correct answer Ray Trevisan

Olá tive esse problema
Resolvi abrindo o AE segunrando as teclas CTRL + SHIFT + ALT e clique duplo no AE
Cliquei em Sim e o software iniciou zerado
Após o procedimento testei e funcionou

2 replies

Ray TrevisanCorrect answer
Participant
December 4, 2023

Olá tive esse problema
Resolvi abrindo o AE segunrando as teclas CTRL + SHIFT + ALT e clique duplo no AE
Cliquei em Sim e o software iniciou zerado
Após o procedimento testei e funcionou

Community Expert
June 20, 2022

Hopefully the other company will help you. It is best to only work with plugins that Adobe partners with.

Participant
July 26, 2022

This was purchased threw creative cloud plugin list

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 26, 2022

Hi John,

Definitely let us know what the support folks at Animation Studio say. Sorry for this issue you are having.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio