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Participant
June 23, 2023
Question

App is freezing and unresponsive after about 2 minutes of opening project - only on specific project

  • June 23, 2023
  • 3 replies
  • 196 views

Hello! I'm having an issue where I can work fine in my project for about 2 minutes and then if I render, syncrhonize audio clips or do much of anything, it will become unresponsive and I have to force quit. It's only on a specific project file though. There is nothing different about this project and the footage than any of my other similar projects that are working fine. I've tried importing the footage into a new project saved in a different location and have the same issue. Ive also tried updating my computer, updating premiere, clearing my media caches, resetting my preferences and even ran adobes beta diagnostic thing all with no luck. Anyone see something clear that I'm missing or have anything else I can try?? Thank you!! 

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3 replies

MyerPj
Community Expert
Community Expert
June 23, 2023

Ann snuck in while I was typing... so that is where I was headed, but do clear the cache first. But if you had done that already, then you need to back up a few steps.

MyerPj
Community Expert
Community Expert
June 23, 2023

<<I've tried importing the footage into a new project>>

So, does the above mean you started from scratch with no edits or sequences at all? If so, sounds like perhaps one of the clips. Did you do some of those things more than once? If that was a new project and you only put in clips and it failed. Try clearing the cache and then do that. Or suspect one of the clips.

Ann Bens
Community Expert
Community Expert
June 23, 2023

Make new project and import old one.