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Participant
November 3, 2023
Question

App keeps crashing!!

  • November 3, 2023
  • 2 replies
  • 171 views

I'm working on a certain clip and I'm adding CC but the app keeps CRASHING!! 

I do not know what to do as I've tried to restart my MacBook Pro M1 and all but it keeps on force quitting. 
Any tips on what to do?

This topic has been closed for replies.

2 replies

Ann Bens
Community Expert
Community Expert
November 3, 2023

Find an auto save or backup project.

Participant
November 3, 2023

I have a back up but I can't even use the app with any file

Ann Bens
Community Expert
Community Expert
November 3, 2023

Start a new project and import old one.


Trash preferences

Trash media cache.

Or reinstall using cleaner tool.

 

Participant
November 3, 2023

I can't even open the file now. It just keeps prompting the same error