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gigi32506665apo8
Participant
November 3, 2023
Question

App keeps crashing!!

  • November 3, 2023
  • 2 replies
  • 171 views

I'm working on a certain clip and I'm adding CC but the app keeps CRASHING!! 

I do not know what to do as I've tried to restart my MacBook Pro M1 and all but it keeps on force quitting. 
Any tips on what to do?

    This topic has been closed for replies.

    2 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    November 3, 2023

    Find an auto save or backup project.

    G
    gigi32506665apo8Author
    Participant
    November 3, 2023

    I have a back up but I can't even use the app with any file

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    November 3, 2023

    Start a new project and import old one.


    Trash preferences

    Trash media cache.

    Or reinstall using cleaner tool.

     

    G
    gigi32506665apo8Author
    Participant
    November 3, 2023

    I can't even open the file now. It just keeps prompting the same error

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