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mjunderw00d
Participant
January 20, 2023
질문

Arri Raw MXF Files not importing into Premiere Pro 23.1

  • January 20, 2023
  • 2 답변들
  • 3995 조회

I'm unable to import any Arri Raw MXF files into my premiere project.  I'm also unable to open a pre-existing project with these files.  It attempts to locate the files, utilimately timing out and making me force quit the app.  However, we have another editor on the project, running a previous version of Premiere, with these same files, who doesn't have that issue.

 

14" MacBook M1 MAX, 64 gigs of ram.

I'm running Premiere Pro 23.1 on Mac OS 13.1 (Ventura).

 

My assumption is that it's a bug with the newest iteration of Premiere (and/or Arri RAW) with OS 13.  It's quite an ordeal to downgrade back to OS 12, so I'm hoping to find a better solution.  Any help would be appreciated!

이 주제는 답변이 닫혔습니다.

2 답변

K
Adobe Employee
Khyati Gupta
Adobe Employee
January 30, 2023

@mjunderw00d We have verified Premiere 23.1 version on Mac 13.1. We are able to import files and play them. 

Can you please share which Arri's camera files are these ? Are you able to import them in new project ? 

If possible can you please share your media with us?

 

Regards,

Khyati Gupta

K
Kinga29063379uel0
Participant
March 25, 2023

@Adobe - but did you import more than two file at a time? 

 

Similar story here. I can import only one arri file at a time. Otherwise import stops at begining of a loading bar. After that files  can't be import at all, unless changing their directory folder.  I had to import 87 files separately... 

 

No such problem with 22.5 version on that very same computer

I work on M1 Max, 64 gb.

Camera - Arri Alexa Mini LF .

 

M
mayjain7130546
Participating Frequently
March 27, 2023

Hi @Kinga29063379uel0,

Thanks for highlighting your concern. We have fixed this issue in the latest Premiere Pro version 23.2. Please update your Premiere version and let us know how it goes there. 
If you still face any issue, please share some media files and screen-recording of the issue. We will have a quick look and report back.

Thanks,
Mayjain

K
Adobe Employee
Khyati Gupta
Adobe Employee
January 30, 2023

@mjunderw00d : Thanks for reporting, we will check and revert.

Regards,

Khyati Gupta

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