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Studio Brandaris
Inspiring
August 31, 2025
Answered

arrow keys in Premiere don't work properly

  • August 31, 2025
  • 2 replies
  • 213 views

Suddenly, I can no longer use the arrow keys in Premiere. They work fine in other apps. My jog and shuttle device also stopped working. When I use the keys or my ShuttleXpress from Contour Design, I do see movement in the playhead, as I see minimal movement in the audio playback tab when using both options. So the problem isn't with my keyboard or the ShuttleXpress. What could be causing this?

Correct answer Ann Bens

Timeline set to audio units?

2 replies

Studio Brandaris
Inspiring
September 1, 2025

Ann, thank you so much, you've saved me again. I have no idea how those show audio units were checked. I haven't touched that wrench in a while because everything looked fine to me. I can now tell Contour Design that it was a setting and not their device.

Studio Brandaris
Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
September 1, 2025

Timeline set to audio units?