AS-11 not embedding metadata

Forum|Forum|1 year ago
December 17, 2024
1 reply
165 views

Last week I was able to create AS-11 files with embedded metadata but all of a sudden this week the option to embed metadata was greyed out. The only option was a sidecar. Does anyone know if anything has changed or if anyone has the same problem?

User interface or workspaces

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Kevin J. Monahan Jr.

Legend

Hi @10927275_4025,

Thanks for the message. I heard that your workflow has been interrupted by not being able to something you previously could. Which version of the software was it where this worked? Let the community and the team know. More information would be most helpful, including screenshots of your export settings. See these guidelines: How do I write a bug report?

I hope we can help you soon. Sorry for the frustration.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

A

ada_4205Author

Participant

Thank you for your reply. I think we figured it out. When we were
exporting the file the only choices for the metadata export was either as
sidecar or just off - the other options were greyed out. We did the export
anyway just to test it and the metadata was embedded. Not sure if
something changed between last week and yesterday but the previous
successful export we did actually had the other options active. Anyway, it
turned out well in the end.

Thanks.

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