Audio and video out of sync - Premiere Pro CC 2019. Please Help!

Forum|Forum|7 years ago
April 18, 2019
1 reply
18939 views

I have premiere pro 2019, Version 13.1.0 (build 193), licensed one. My video and audio are getting out of sync if I load into premiere pro. I tried Handbrake, still it doesn't work if I upload to premiere pro. When I watch this video in VLC or any other player, I don't see any issues. Only when I import to premiere pro, I see audio and video are out of sync. How to fix this? Please advise.

Below is the media info of my clipping. I recorded my gameplay in IPad.Refer the link below for the video sample I uploaded for your reference.

Frame rate mode : Variable

Frame rate : 47.562 FPS

Minimum frame rate : 0.255 FPS

Maximum frame rate : 66.667 FPS

https://youtu.be/_z6bcqAD3do

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E

excited_Genie16B8

Legend

Step 2B below will solve this.

Unofficial Premiere Pro Troubleshooting Guide

ashoka16432853Author

Inspiring

It has been said that premiere pro now supports variable frame rate, but it doesn't looks so. I tried other editor filmora, it is able to render correctly, I m not seeing any out of sync. So, something is wrong with premiere pro.

Vidya Sagar

Participating Frequently

Hi ashoka16432853,

Sorry to hear you that are facing sync issue. Have you created this project or have you used the same footage in any previous version of Premiere Pro? Try clearing the old media cache and check if it fixes the issue.

Here are the steps: FAQ: How to clean (delete or trash) media cache files?

Please let us know the status after testing.

Thanks,

Vidya Sagar

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