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Legend
December 3, 2015
Answered

Audio Bugs in 9.1

  • December 3, 2015
  • 25 replies
  • 13911 views

I've been seeing some bugs with audio in the newly released Premiere Pro 9.1.  The three issues I've seen so far are the last bit of audio being looped after a fade out, where there should be silence.  A Muted track exports with a very loud (0dBFS) noise instead of silence.  And a mono file in a standard track exports without any audio at all.

These issues are occurring on sequences created in an earlier version of PP.  I have not yet tested a new sequence created in 9.1.

The issues occur with H.264, H.265, UT and .wav exports.

Now here's the key.  The issues only occur when exporting through AME, with Import Sequences Natively unchecked.  If I perform a Direct export, no issues.  If I check the Import Sequences Natively box in AME preferences, no issues.

So that's what I have so far.  Anyone else?

    This topic has been closed for replies.
    Correct answer excited_Genie16B8

    Seems the issues have been corrected in the latest 2015.3.

    25 replies

    Participant
    August 5, 2016

    Hi,


    Anyone still getting the same audio looping problem in  version 13.8.1?

    Participant
    August 5, 2016

    According to blog.adobe it's corrected:

    "

    • Audio no longer unexpectedly loops incorrect samples towards the end of an After Effects composition, when exported via Adobe Media Encoder or dynamically linked to Premiere Pro."
    Participant
    July 20, 2016

    Can't believe that this bug is still present. Seriously. Thats the most basic: Rendering Video with Audio. You can't do updates implementing such bugs. This costs a lot of people a lot of time and money.

    Just what the dude before my post wrote

    "Completely unacceptable."

    Legend
    July 20, 2016

    Can't believe that this bug is still present.

    It's not.  Not in PP at least.  The folks reporting it are talking about After Effects comps.  The AE forum is the better place to discuss those.

    Inspiring
    July 21, 2016

    Jim_Simon wrote:

    Can't believe that this bug is still present.

    It's not. Not in PP at least. The folks reporting it are talking about After Effects comps. The AE forum is the better place to discuss those.

    Jim - I think folks end up here because they do a search for the audio looping bug. I think you are playing around with semantics a bit - it is exactly the same bug, and it seems more like a Media Encoder thing than an AE or Premiere issue - doesn't happen if you use the AE render Q. So it is almost certainly an issue with Adobe's dynamic link server and therefore I think it is the same bug.

    Probably the best advice is to lodge an issue with Adobe.

    Participant
    July 13, 2016

    *****  AE FIX  *****   Well, at least for the time being.  It appears the problem occurs when there is no audio track/layer at the end of a comp. For example, let's say my video clip is 1:50min in length, and I fade to graphics with no audio for 10 seconds.  I get the broken record of audio for 10 seconds.  To work around the bug, I added a layer of video and turned the audio down to -48:00db under the last 10 seconds.  It worked. 

    Inspiring
    July 14, 2016

    benc25048776 wrote:

    ***** AE FIX ***** Well, at least for the time being. It appears the problem occurs when there is no audio track/layer at the end of a comp. For example, let's say my video clip is 1:50min in length, and I fade to graphics with no audio for 10 seconds. I get the broken record of audio for 10 seconds. To work around the bug, I added a layer of video and turned the audio down to -48:00db under the last 10 seconds. It worked.

    That won't work on a TVC where it is wall to wall audio until the end of the comp. I had a 30 sec audio track. The last 5 seconds was silent and I still got the looping. I'm not sure I understand why Adobe can't just fix what is a serious issue - that was supposed to be one of the benefits of Creative Cloud - you could release fixes (and features)  quickly without having to wait for a major release.

    Soshman
    Inspiring
    July 8, 2016

    Ok i am having this issue exactly as described with the looping at the end. It is also occurring with the .mp3 of the same file i am exporting through AME.

    I had to go back to 15.2 because i couldn't import my .m2ts files in 15.3

    Any suggestions?

    Soshman
    Inspiring
    July 8, 2016

    PS does anyone know if i take of the fade at the end if it repairs the issue in AME?

    I remember having this issue several years ago

    I have to use AME as i am editing 6 hours of video every night and it takes several hours to run it on AME and i would be up all night if i had to do this manually with PP

    I am at this event for 17 days

    I rely on Adobe and they have failed me so much recently

    Soshman
    Inspiring
    July 8, 2016

    One more thing

    When i first had 15.2 it did not do this

    It is only since i upgraded to 15.3 and could not import .m2ts files and then downgraded to 15.2 that the issues started

    EDIT: I did a small test and took the exponential fade off the end of the clip and ran it through AME and it still does the loop

    Participant
    July 3, 2016

    Same issue with the 2015.3.

    This is just F#@% time wasting!!

    Zavorio
    Participant
    June 29, 2016

    I'm working from AE and AME and I'm experiencing the same problem for the first time. And I can't choose to render from AE since Adobe simply left out a lot of format from the native Render Queue. I'm really frustrated.

    Legend
    June 29, 2016

    That sounds like a bug with After Effects.  It's working fine now in PP.

    excited_Genie16B8AuthorCorrect answer
    Legend
    June 24, 2016

    Seems the issues have been corrected in the latest 2015.3.

    Participant
    June 26, 2016

    I don't think so. I just upgraded to 2015.3 this week, and now I'm experiencing the audio bug for the first time. Any AE composition I export with AME gets a weird audio loop in the last 1.5 seconds.

    Legend
    June 27, 2016

    I never tested AE comps because audio in AE is just...awkward.  I've always found it much easier to do the audio under my AE comps in PP.

    Pcenginefx
    Participating Frequently
    June 7, 2016

    Doesn't work for me as well - I've been doing the "silent audio track" trick for awhile now and it's an annoying unnecessary step which I really hope is finally fixed when the next big update drops.  This should have been fixed months ago!

    Inspiring
    June 7, 2016

    That didn't work for me.  I have to use a silent audio track.

    Participant
    June 6, 2016

    As mentioned in post 24 of another thread (linked below), the easiest workaround until we get a fix is to put an audio slug underneath everything (or wherever there's silence). I've been able to use any audio file, put it on it's own track, and drop the track's volume all the way down to silent.  Doing so renders out everything without any unwanted audio loops.

    https://forums.adobe.com/thread/2048147#expires_in=86399990&token_type=bearer&access_token=eyJhbGciOiJSUzI1NiIsIng1dSI6I…

    This is definitely the most bizarre bug I've ever seen.  Thanks to everyone who took the effort to identify the scenarios that cause it.  I wasn't experiencing the problem until I was previewing in After Effects (using dynamic link), so I didn't realize that it was due to Premiere, since previewing in Premiere seemed fine.

    Legend
    June 7, 2016

    I actually think the easiest solution is to check that box in AME preferences.  It solves the problem and doesn't require any thought or effort on your part once checked.  It just works.

    Participant
    June 7, 2016

    Check what box?