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fabsim08
Known Participant
December 5, 2022
Question

Audio cut immediately

  • December 5, 2022
  • 1 reply
  • 518 views

Hello,

I meet a problem when i'm playing the timeline, the audio cut after 3 secondes of playing. The playing continue but without audio. It's happennig with different audio track.

 

I try asio or mme settings, it's the same, Where the problem is coming from?

Thks

This topic has been closed for replies.

1 reply

F
fabsim08Author
Known Participant
December 5, 2022

I have identify the problem, it's coming from a video track. When I cut the track it's working. thix track is a .mov

Why that? I don't know, if somebody have a idea...

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
December 6, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work,  if NVIDIA, do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)


If that doesn't work, try creating a new project and import the old one into it.

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