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Scott Christian Sava
Participating Frequently
October 17, 2023
Question

Audio edited in Audition Distorted when Exporting Video in Adobe Premiere Pro 24.0 Update

  • October 17, 2023
  • 22 replies
  • 906 views

Hi...

My first time posting here. 
The new update is distorting my audio when I export. 
I will speed up my voice (recorded in Premiere) by 10% in Adobe Audition and then export the video in Premiere Pro. 
With the new update... any audio that was edited in Audition becomes distored.

All other audio is fine.

 

Additionally, a work around is going through Media Encoder.

 

Hope that helps and this bug can be resolved

Thanks

This topic has been closed for replies.

22 replies

R Neil Haugen
Legend
October 26, 2023

I listened to the phone recording on my tablet, and actually, both sounded identical. I might be able to load this on my main system later, have to see if I have time.

 

I do note that the audio meters on the right of the screen are running quite high ... what dB level do you normally use?

Everyone's mileage always varies ...
Scott Christian Sava
Participating Frequently
October 26, 2023

10 days and STILL won't work

 

 

Scott Christian Sava
Participating Frequently
October 23, 2023

Just following up. It's been 7 days since Adobe Premiere's update that had this bug in it. Any news?

 

Scott Christian Sava
Participating Frequently
October 20, 2023

Actually. Just tried going through media encoder again and it is distored too

Scott Christian Sava
Participating Frequently
October 20, 2023

Thanks. 

Here's a screen capture so you can see and hear what I do as well as what it comes out like when I export.

Again... this JUST happened with the new update.

Going through Media Encoder worked, then didn't work, then the latest update fixed it... so it works again.

https://www.dropbox.com/scl/fo/5wdfnd92hezfgimxr3yli/h?rlkey=202h7op4z9k3y2gdjvtn20qgh&dl=0

Community Manager
October 20, 2023

I just tried this and, trying to follow what you are describing, I was unable to see any issues.

Maybe you can add screen recording showing what you are doing so I can get a bug created?

Scott Christian Sava
Participating Frequently
October 20, 2023

Ah. Okay. Thanks. Is there a "report bug" feature that Adobe would pay attention to?

Or are we just to wait and hope and pray?

 

R Neil Haugen
Legend
October 20, 2023

This is primarily a user-to-user forum. With some staffer monitoring and participation.

 

So ... a topic that doesn't fit in the knowledgebase of one or more of us volunteers tends to fall through the cracks. There aren't many that do, but this has been one.

 

@Matt_Stegner  ... any ideas here?

Everyone's mileage always varies ...
Scott Christian Sava
Participating Frequently
October 20, 2023

Checking in again. Anyone from Adobe here? Or is this just a place to post bugs that no one sees?

 

Scott Christian Sava
Participating Frequently
October 19, 2023

Media encoder update fixed that part. Premiere Pro is still broken.