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Participant
April 2, 2020
Answered

Audio issue (Not audio hardware)

  • April 2, 2020
  • 3 replies
  • 616 views

Windows 10, PP version 14.0.4.  Audio will not play in PP.  Audio works fine in Audition which is odd too.  Audio from video clips will play without issue in other programs that play videos.

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Correct answer trllewellyn

Hi...After being frustrated on this I figured it out.  I fixed it, but let me leave this here for someone else if they have this issue.  I had recently downloaded NDI on my computer and changed the playback to NDI, but the audio hardware was on my internal speakers.  

 

Preferences -> Playback -> Changed to Adobe Playback Desktop.  

 

 

3 replies

Koen Van Aken
Participating Frequently
June 26, 2020

Your such a lifesaver! I have a deadline in 2 days and I couldn't find a solution. The helpdesk took of the phone, I explained the problem and they just hang up. Thank you so much!

Participant
April 3, 2020

Thank you for taking the time to post that, I also had installed NDI so thanks.

trllewellynAuthorCorrect answer
Participant
April 2, 2020

Hi...After being frustrated on this I figured it out.  I fixed it, but let me leave this here for someone else if they have this issue.  I had recently downloaded NDI on my computer and changed the playback to NDI, but the audio hardware was on my internal speakers.  

 

Preferences -> Playback -> Changed to Adobe Playback Desktop.  

 

 

Participant
April 30, 2020

WOW. Thanks. I was going crazy with the same issue. As well, I had just downloaded NDI and didn't realize my output got hijacked ((smile)). I am back in action.