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Inspiring
July 12, 2025
Question

Audio not playing back correctly after export

  • July 12, 2025
  • 4 replies
  • 214 views

I'm not going to post this as a bug yet but I'm experiencing new and very strange behaviour from Premiere. After I do an audio balance and export to AME when I go back into PP the timeline will playback with some random clips not playing back with correct audio level or effects. 

 

This mainly seems to happen when using the enhance (AI) effect. Going back into the clip and forcing this effect to re-render by adjusting a parameter slightly solves the issue. Saving the program and exiting PP completely and relaunching solves the problem.

 

I can only assume this is a database issue with the audio renders but it is strange that it only occurs after an export and the export does not exhibit the problems (even if I export again from the dodgy playback). I will try deleting the audio cache and see if the problem continues to occur but it has happened on a couple of projects now so I don't know if it is specific to the actual audio cache - the files are obviously still there as relaunching PP temporarily solves the issue.

 

PP Version 25.2.3 Build 4

M1 Max Mac Pro, 32GB RAM, Sequioa 15.5

4 replies

Ishan Y
Inspiring
July 17, 2025

Hey John,

I'm sorry to hear about this. Please go to File > Project Settings > Scratch Disks and change the location of the Audio Previews. It's preferable for the location to be in the internal storage.

If that doesn't help, could you share a screen recording next time this happens? Please also share what type of source files you're using. I'll try to reproduce this issue.

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.
JonesVid
Community Expert
Community Expert
July 12, 2025

I did mean Premiere 25.2.3 of course !

JonesVid
Community Expert
Community Expert
July 12, 2025

I'm using Premiere Pro 25.3.2 on a project where I have used the Audio 'Enhance' effect in a few places to clean up some Audio on a Pocket 3 device.

I've not seen anything unusual with these Audio files I must admit with renders missing.

I'm on a Windows 11 platform with separate NVMe disk for Media Cache and Database. 

I assume these audio 'Ai' renders are placed in the same Audio Previews Folder as normal audio rendered files. 

 

Have you tried downloading the latest Premiere Beta version to sit alongside your current Premiere version to test a copy of your project on that .... and see if you get same problems?.

If so I would report that on a bug report for both versions.

R Neil Haugen
Legend
July 12, 2025

I've seen a couple posts with audio oddities not too unlike this. Wonder what's going on ...

Everyone's mileage always varies ...