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czarbys
czarbys
Participating Frequently
May 10, 2017
Answered

Audio Problem

  • May 10, 2017
  • 1 reply
  • 876 views

Hey guys,

I started using Pr few days ago and I got problem with audio. For example, I download from YouTube some song, it sounds normal, but when I put it in Pr, it starts to sound terrible. You can see it on video that i recorded. Thanks for ideas how to fix it

    This topic has been closed for replies.
    Correct answer Meg The Dog

    A few days ago, I did windows reinstall, so I had to install Pr again, cuz i don't know things about this settings, I left it like it was after installing, screen is here:

    cKBT.png


    Create a new, empty sequence: File > New > Sequence.

    Click OK when the New Sequence Preset Panel Opens.

    When the new, empty sequence opens on the timeline, drag when of your video clips into it (it would be best if you chose a clip that has the same properties as most of the clips you plan to use).

    You will be prompted to match the Sequence to the clip - click on Change Sequence Settings.

    Now drag the wav audio file into the sequence.

    Does it work as expected?

    MtD

    1 reply

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    May 10, 2017

    Hi czarbys,

    It might be an issue with cache or with frame rate. Please clear the media cache FAQ: How to clean media cache files?  & try to check if the video is in Variable frame rate.

    If it is Variable frame rate, transcode the file in https://handbrake.fr/ to Constant frame rate & import into Premiere Pro.

    Please let us know the status of the issue.

    Thanks,

    Vidya.

    czarbys
    czarbysAuthor
    Participating Frequently
    May 10, 2017

    Hello, thanks for ideas, deleting media cache files didn't helped me and I can't encode it in Handbrake, because it's .mp3 file, not video. As you can see at the video, in Windows Media Player it sounds perfectly and when I put just the mp3 file into Pr, it start to sound terrible.

    czarbys
    czarbysAuthor
    Participating Frequently
    May 14, 2017

    So, what about my problem? I need to edit some videos, but I can't cause of this problem

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