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jodie_3671
Participant
June 12, 2025
Answered

Audio Static

  • June 12, 2025
  • 3 replies
  • 512 views

The latest update has turned all my audio in Premier Pro into loud static. I have changed in the audio hardware input to No Input and cleared the media cache, but the problem persists.

Correct answer Sumeet Kumar Choubey

Update: The fix for this issue is now available in the most recent version of Premiere Pro (v25.4), which can be downloaded through Creative Cloud Desktop app.

Thanks,

Sumeet

3 replies

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
June 20, 2025

Hi jodie_3671,

We're sorry about the poor experience. We're investigating a similar issue. Could you please confirm if you are working with MTS media in Premiere Pro v25.3?

 

Thanks,

Sumeet

T
Thomas25012361q19r
Participant
June 21, 2025

I too am experiencing this issue, and I am using MTS media in this same version. It started after I installed the latest update.

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
June 22, 2025

Hi Thomas25012361q19r,


Sorry about the poor experience & thanks for providing the details. We're currently working on an issue where the audio from MTS files can have noise in v25.3. For the time being, we recommend using Premiere Pro v25.2 as a workaround. We will update this thread once the issue has been addressed. 

 

Regards,

Sumeet

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
June 12, 2025

Try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 12, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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