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brad_1045
Participant
October 25, 2024
Question

Audio tracks playing in one channel - Premiere Pro 25.0

  • October 25, 2024
  • 3 replies
  • 477 views

Hello to people are left running this hollowed-out husk of a company. Thanks so much for reorienting your software around hideous AI slop that does nothing but boil the planet, devalue our work and produce endless piles of garbage! Meanwhile, the new 2025 version that your software auto-updated to without my asking is almost entirely unusable! Audio tracks that are in stereo only play in one channel - who knows why, it's Adobe! The media encoder can't process basic video transitions - who knows why, it's Adobe! Like every other tech company, their main "innovations" at this point involve finding ways to actively make their product worse while also changing their pricing to bilk us all out of even more money! I hope you're all aware that you're a laughingstock and that everyone who (reluctantly) uses your product actively despises you. Have an awful day!

 

Mod note: The title was changed. The post was edited for content. Please do not disparage other community members or Adobe employees. Here are the Adobe Community Guidelines. Thanks.

    3 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    October 25, 2024

    I understand frustrations when something surprises you. But you, the user, are actually in charge of whether the Creative Cloud app auto-updates or not, and whether or not, on installing a new version, older versions are removed or left. Past that ...

     

    Let's see ... the vast majority of the several million daily users are having no troubles with 25.x, so your estimation of the overall value of the app to users in general is more than a wee bit ... off.

     

    It's actually working quite surprisingly well for most users, given the number of massive upgrades in capabilities, and a couple "intriguing" UI changes, like dumping the separate Essential Graphics and including it in the newly "context-aware" Properties panel.

     

    And ... again ... it only auto-updates if YOU, the user, don't bother to check the Creative Cloud app's Preferences settings.

     

    So if you don't want it to auto-update, which I certainly don't, it's simple. TURN OFF auto-update, it's fixed.

     

    And of course always make sure "remove prior versions" is not selected also.

     

    If you want to work in 24.x, simply go to the Creative Cloud desktop and and install it ... if it got uninstalled because you hadn't set the CC app for the behavior you wanted.

     

    As to the audio things, have you checked the audio Preferences in Premiere by any chance?

     

    The user base is as mentioned several million per day, and is growing. I think some of your assumptions are not particularly ... accurate.

    Everyone's mileage always varies ...
    E
    eric_5223
    Known Participant
    January 23, 2025

    This is always the typical response. "It's not the software, its you". As someone who has used Adobe suite professionally for over 20 years, I can definitely say its the software. 

     

    I'm also starting to think that iOS users have a more stable version and those are usually the naysayers. 

     

    Adobe on windows is garbage and has always been.

    I have muscle memory for bugs that have been around for 20 years. I still to this day have to restart apps everyday at least once a day because of some random computational bugs. New features come in, new bugs come in. They don't attack bugs because they can't market new customers on stability.

    R Neil Haugen
    R Neil Haugen
    Legend
    January 23, 2025

    I'm on PC ... never owned an Apple device in my life, probably never will. I've had serious problems with a new build only what ... twice? ... since CS6. So since about 2013 or so. Where I had to stay with a previous version for a few months, before they released an update that fixed that issue.

     

    Several times there have been annoying things where I, and others, had to do a shuffle two-step around something until the next patch came out. But I've never ever had any long period where I needed to restart or had crashes or such. Thankfully.

     

    And they have routinely fixed many bugs, including the staffers working directly with users on the forum concurrently in a bunch of different threads, to fix buggy behaviors for future releases.

     

    That is why, to me, I see your comments as sincere, and reflecting the troubles you have personally had. Which I accept ... everyone's mileage always differs.

     

     That said, I do not see your comments about "Adobe" in general as completely accurate.

     

    But as someone participating on this and the Bm boards, who works daily in both ecosystems ... ain't none of these apps perfect. I also work for/with/teach pro colorists based in "that other app" ... and they all have long lists of bugs and what they feel are less than optimal actions in it, that haven't been fixed since forever.

     

    Because again ... ain't none of these apps perfect. They're tools, that's all. Made by groups of humans, every one of which is flawed. That the things we humans create work as well as they do, mostly, is something to be somewhat cheered about, to me.

     

    And of course, it's natural to scream at your monitor every so often ... sigh.

    Everyone's mileage always varies ...
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