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danielkeane
Participant
January 29, 2020
Question

Auto-save is not auto-saving

  • January 29, 2020
  • 3 replies
  • 1074 views

Can someone explain to me how it's possible that I when I have auto-save set to every fifteen minutes, when Premiere crashes, (as it does 2/3 times a day) that my last auto-save is from 1 hour and 20 minutes ago. Like how is that possible. 

Also, can someone explain why I pay 60 euro a month to use software that is profoundly dreadful 

This topic has been closed for replies.

3 replies

R Neil Haugen
Legend
January 29, 2020

Thank you for your kind comments!

 

But I do have a correction ... this forum is actually the place to vent about all things Premiere. Most any user has something to vent about any of these complicated apps at least on occasion. You did so quite politely which is also nice.  🙂

 

I've vented here a number of times ... some of mine have been rather more pointed than yours! Still, well, basically polite ... but ... with a very sharp point to them.

 

For the vast majority of users, including myself, a-s seems to work simply 'as expected'. For you and some others, it appears to not be as expected. Yea, that's a pain up the tushy.

 

I do quite a bit of recording tutorials on working within Premiere ... and rarely think to turn off the auto-save while I'm doing so. And sure enough ... in the middle of explaining/demonstrating something ... up pops the a-s dialog for a few moments. At first I was a bit abashed, but finally decided to just let 'em go if I don't think to turn it off before recording.

 

Neil

Everyone's mileage always varies ...
R Neil Haugen
Legend
January 29, 2020

I've heard a few say that they needed to do a manual save before auto-save would start to work. You might try that, and see if it auto-saves. Also ... you need to pause hitting the keyboard/mouse for a few seconds for auto-save to normally kick in.

 

Like I think most other experienced users, and well ... I've 30+ years of working on computers ... I do both manual saves every step I complete and save-as anytime I've completed a major task. I save a copy elsewhere for any major new work when done.

 

And yes, I do also have auto-save on. But never ever trust auto-save to save your job! By the very nature of it, it is GUARANTEED to screw you over in certain circumstances if auto-save is all you are relying on. Why?

 

You use auto-save set to say every 10 minutes, 20 iterations. At that point, in just over three hours, auto-saves start over-writing previous auto-saves.

 

So ... you have some sort of corruption or error on a sequence of a project, but you didn't catch it happening (as a user, probably won't). You went to work on another sequence, left Premiere on while off to lunch, and also did some stuff in Audition or Ae for a bit. It's now a bit over three hours, you go back to that first sequence you were working on.

 

It's screwed. And every autosave you have ... is the same.

 

You can also get corruption bits in project files that do not show up while the current session is going. Work several hours, close the project, reopen ... well, attempt to reopen ... that project file is hosed.

 

And if all you have are autosaves, well ... you may well be hosed also.

 

Computer parts will fail ... count on it! And you, as the user, can work in such a way that failures are only an annoyance and not a tragedy.

 

Neil

Everyone's mileage always varies ...
danielkeane
Participant
January 29, 2020

I appreciate all the replies, but I think I'm being misunderstood.

I'm not saying "How does one save a project?"

I'm just asking why does Adobe still have a fundamental part of their software that is acknowledged by most to be unreliable.

Of course I don't rely on Auto-save and I manually save regularly.

I'm just at a loss as to why an issue so basic is unresolved for such a long time, and that a company relies on so many (very helpful and nice) people volunteering their advice on workarounds for something that should just be fixed. 

So more of an etchical question than a technical one I suppose,  and this forum is probably not the appropriate place for me to vent. Thanks though everyone!

Averdahl
Community Expert
Community Expert
January 29, 2020

I'm just asking why does Adobe still have a fundamental part of their software that is acknowledged by most to be unreliable.

 

I understand what you mean that but am just an end user as well. Unfortunately Adobe do never answer questions like this, or any questions regarding long standing bugs and why they are not fixed or when will they be fixed.

 

What you can do to is to go to https://adobe-video.uservoice.com and either add a bug report or use the Search box there and search for Auto Save and add you vote to all bug reports regarding Auto Save. The more votes, the more traction the bug gets.

Averdahl
Community Expert
Community Expert
January 29, 2020

The only thing i can say is to not rely on auto save. It has never been reliable.

 

Save manually more often that you do today. Ctrl+S or assign it to a single key via the Keyboard Customization. I use F12 on my keyboard. It is also good to use Save a Copy once in a while if the original project file gets corrupted during a crash.

 

Auto Save is one of the first thing i turn off when using Premiere Pro, because it´s plain unreliable.

 

Yes, it´s annoying to having to do it manually, but it is more annoying to lost 1 hour and 20 minutes of work imho.

Legend
January 29, 2020

I've never had autosave fail and I have it set for every 5 minutes just in case.  Now, gotta say I don't have a lot of crashes so perhaps its failing and I'm not noticing (or I'm just lucky).  and as Averdahl recommends, I'll manually save on a fairly regular basis.  Have you tried resetting your preferences?   Are you sure you have permissions for the drive where you're autosaving?    You might also tell us your system specs (OS, amount of Ram, etc) and the premiere version you're running.