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Questão
Participant
July 28, 2024
Answered

automatic subtitle is not completing

  • July 28, 2024
  • 2 replies
  • 748 views
When I use the "automatic subtitle" system it works but it simply isn't progressing with the subtitles, sometimes it only puts 3 texts or even just 1, please help me
 

 

 
 
 
 
 
This topic has been closed for replies.
Correct answer Alexander_DVA

Thank you for your feedback.

 

It looks like your audio source is using stereo input - if that from a stereo micorophone? If so can you please check if the transcription itself is also not showing all words or just the captions? If the transcription is incomplete too - double click the stereo track - click "..." in the text panel overflow menu - choose retranscribe and select one of the two stereo channels. It might be that your stereo input has a phase shift, which causes the two channels to mix down to silence - which could result in the transcript not "hearing" any words.

 

Best regards,

 Alexander

2 replies

Questão
QuestãoAuthor
Participant
July 28, 2024

muitissimo obrigado alexander, você me ajudou demais

Kevin J. Monahan Jr.
Legend
July 29, 2024

Hi Pedro,

I'm moving this thread to the Discussions forum.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Alexander_DVA
Adobe Employee
Alexander_DVACorrect answer
Adobe Employee
July 28, 2024

Thank you for your feedback.

 

It looks like your audio source is using stereo input - if that from a stereo micorophone? If so can you please check if the transcription itself is also not showing all words or just the captions? If the transcription is incomplete too - double click the stereo track - click "..." in the text panel overflow menu - choose retranscribe and select one of the two stereo channels. It might be that your stereo input has a phase shift, which causes the two channels to mix down to silence - which could result in the transcript not "hearing" any words.

 

Best regards,

 Alexander