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Participant
February 19, 2017
Answered

AVCHD and Windows 10 Pr

  • February 19, 2017
  • 2 replies
  • 1006 views

I am a Mac guy who has recently purchased a PC for editing and have the latest version of Pr CC installed. When I go to import my AVCHD (.mts) footage I recieve an error that says "This file has an unsupported compression type." I've looked for downloads from Panasonic but can't find anything there or here. Any help is appreciated. Thanks!

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Correct answer R Neil Haugen

First question on this ... which you probably know ... but to make sure, are you copying the folder structure of your AVCHD from the card to the computer intact, then using the Media browser in PrPro to navigate to/import media?

Neil

2 replies

Ann Bens
Community Expert
Community Expert
February 19, 2017

If post 1 does not work.

Delete all media cache as shown below

FAQ: How to clean media cache files |Adobe Community

Rename top folder footage and try again.

R Neil Haugen
R Neil HaugenCorrect answer
Legend
February 19, 2017

First question on this ... which you probably know ... but to make sure, are you copying the folder structure of your AVCHD from the card to the computer intact, then using the Media browser in PrPro to navigate to/import media?

Neil

Everyone's mileage always varies ...