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eVatrik
Participant
November 18, 2010
Question

AVI file won`t open - unsupported or damaged

  • November 18, 2010
  • 4 replies
  • 32149 views

I am using Premiere CS5, and did an edit about 5 days ago with .avi files recorded with FRAPS - screen recorder, everything was fine...

When I open that project now, it asks me to find the file because I changed my HDD letter, and when I find it, it says "Unsupported or damaged file"

I don`t know why?

How it worked few days ago?

The same is happening when I try to import that in new project...

The files has just been on hard drive, and I haven˙t touched them...

I can play them only with VLC...

I tried Digital Video Repair, and show like it fixed the file, but I still can`t open it up..

How can it be that the file damages itself?

This topic has been closed for replies.

4 replies

robertw-irl
robertw-irl
Participant
August 4, 2015

I have a similar problem, exported AVIs from Blackmagic DaVinci Resolve, but Adobe Premiere CC (latest update 2015.0.1) gives me "Unsupported or damaged file" error.

@Colin, I created that Batch file and ran it, but got "Mux_mp4 mux error: unsupported codec UYVY in mp4" on the first file.

hiddenp18268515‌ I installed FFDShow and restarted Premiere, but it still wouldn't open the files.

I guess I'll just have to give up on those AVIs and go back to the original MOVs from the camera and grade them again in Premiere.Sigh.

Rob

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hiddenp18268515
Participant
August 5, 2015

Rob,

The problem we were discussing in this thread was using the FRAPS codec inside an AVI container. If you are exporting an AVI from DaVinci Resolve, then you will need to know which codec is being used to compress the video inside your AVI container. By default Resolve will export using the Cineform codec inside an AVI container. In that case, you will need to install a Cineform reader on your system in order to import the AVI into other programs that don't natively support Cineform.

You can download the Cineform decoder here: Cineform « Neo Player Download

When exporting an AVI from Resolve, you can select the codec to use from this menu:

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hiddenp18268515
Participant
July 8, 2015

If re-installing FRAPS doesn't work for you, try installing FFDShow. This solved the problem on my machine - Premiere CC 2015 is once again reading Fraps AVI files.

S
Sarah Northway
Inspiring
July 3, 2015

I had this problem and just had to install Fraps again - it automatically installed the codec I needed then Premiere could once again read the AVI files.

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excited_Genie16B8
Legend
November 18, 2010

Perhaps it's the 'unsupported' option.  What codec was used to create the AVI files?

K
Kakashi5608
Participating Frequently
January 27, 2011

I am also having trouble with AVI files. When I import an AVI video into Premiere CS5 only the audio shows up and not the video. I called Adobe support and they said to download the h.264 codec. However, they said they're not authorized to help me download it and I can't find it anywhere. Please help if you can. Thank you. If it matters I'm using a 64-bit desktop and Windows 7 operating system.

Colin Brougham
Colin Brougham
Participating Frequently
January 27, 2011

I called Adobe support and they said to download the h.264 codec. However, they said they're not authorized to help me download it and I can't find it anywhere.

First of all, I'm hoping Todd stops in here; he will make heads roll for this completely misguided recommendation. Any codec you could possibly download to make these files work would be bad news for your system. Premiere has support for H.264, but not when it's wrapped in an AVI.

What is in the AVIs? That can be a lot of different things. Download and use MediaInfo to determine the content of your AVIs; the Text view can be copied and pasted here.

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