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francescoa69303767
Participant
June 28, 2024
Question

Black lines over video playback issue

  • June 28, 2024
  • 7 replies
  • 1275 views

Greetings community,

I've recently moved to Windows from macOs and i'm frankly happy with the new setup. The production flow is quite smooth but I've encountered a glitch/bug issue while editing my videos.

 

 

Has you can notice, while playing back sometimes this black, glitching and flickering lines appears over the preview. It doesn't affect the export or reproduction speed or anything else, but it's frustrating. After playing with tab switching or a few movement on the timeline, the playback goes back to normal. This happens every 3-4 minutes if I'm jogging aggressively through the timeline.

Did anyone experienced this bug too?
I'm working on Asus ProArt Studiobook H7604JI with i9-13980HX, 32Gb RAM and NVIDIA Geforce RTX 4070 Laptop.

 

Thanks in advice,

F.

    This topic has been closed for replies.

    7 replies

    vito.pirrello
    vito.pirrello
    Known Participant
    November 16, 2024

    Hi to everyone! Same problem on my MSI Creator 17 laptop with i7-11800H, 32Gb of RAM and Nvidia Geforce RTX 3070 Laptop GPU. Everything update at last version.

    Aigars_Alkimija
    Aigars_Alkimija
    Participant
    November 2, 2024

    Hello! I have also encountered this bug.

    C
    cdougw
    Participating Frequently
    September 26, 2024

    The issue has not been fixed with the latest update.

    C
    cdougw
    Participating Frequently
    August 22, 2024

    It also appears in After Effects.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 4, 2024

    Hello @francescoa69303767 and @cdougw,
    Have you tried 24.6? If so, is the problem resolved now?

     

    Thanks,
    Kevin

    @cdougw
    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    C
    cdougw
    Participating Frequently
    August 22, 2024

    I have also encountered this bug.  I'm on PC, 12th Gen Intel i9-12900KS - Nvidia RTX 3080, with the latest studio driver.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 17, 2024

    The status of this bug report has been updated.

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 17, 2024

    Hi @francescoa69303767,

    Thanks for filing this bug report. The screenshot is very welcome! If you have any other info, please provide it. See, How do I write a bug report?

     

    Issues like this can often be solved by updating your NVIDIA GPU driver. Ensure you are choosing the studio driver and not the game-ready driver. I hope the advice helps.

     

    Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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