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Participant
September 5, 2023
Question

Black Mercury Transmit Device During Playback FIX

  • September 5, 2023
  • 1 reply
  • 237 views

How to fix no video stream during realtime playback to your Mercury Transmit monitor:

I came across this issue while making selects. When paused or scrubbing, my monitor displayed an image, however, when I hit play it went black and only played sound.

FIX: 
Turn off overlays and mercury transmit playback will work again.

P.S.: Close any other software that may be using Hardware Acceleration e.g.: Chrome, Spotify. It can also be disabled within those App's settings.

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1 reply

Kevin J. Monahan Jr.
Legend
September 8, 2023

Hi @lamc0,

Thanks so much for sharing that info.

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
lamc0Author
Participant
September 13, 2023

No problem!