Black screen

Forum|Forum|8 years ago
November 30, 2017
2 replies
828 views

Hi

when I am working in a project in Premiere Pro CC the latest update) and want to click on either 'Editing' or "Effects' along the top column the screen goes black and I have to open up the project again.

I can click on Assembly, Colour, Audio, Graphics and Libraries successfully but not 'Editing and Effects'.

This happens with every project plus I opened up a new project template with nothing added (e.g. footage etc) and it still does this.

Seems to be a bug...any ideas?

thanks

This topic has been closed for replies.

Correct answer Recoditproductions

Thanks for replying hmmm I couldn't quite figure out your suggestion however I notice other people with the same issue since I posted -

it has been suggested to restore the saved layouts to factory settings - this works ... thank you anyway

R

RecoditproductionsAuthorCorrect answer

Participant

Thanks for replying hmmm I couldn't quite figure out your suggestion however I notice other people with the same issue since I posted -

it has been suggested to restore the saved layouts to factory settings - this works ... thank you anyway

Kevin J. Monahan Jr.

Community Manager

Hi RecoditProductions,

Thanks for posting what worked for you.

it has been suggested to restore the saved layouts to factory settings - this works ... thank you anyway

If others were wondering, you can restore Window Layouts by renaming the folder in Documents > Adobe > Premiere Pro > 12.0 > Profile (username) to "OldLayouts" or the like.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio