Black Screen & Audio Dropouts in Exports

Question

Hi folks,I've been struggling with this issue for about a year, and I’m out of ideas. After 20 years of exporting videos from Premiere, I’ve never encountered something this persistent.No matter how I export (via Media Encoder, straight from Premiere, different drives, using lower bitrates) my exported videos consistently contain chunks of black screen + no audio gaps. These chunks are usiually 5 seconds and sometimes there's only one of them, other times there are multiple gaps.I’m on Premiere Pro v25.1.0 (build 73), as a CC subscriber; I'm running on an M2 MacBook Air with 8GB RAM. I know 8GB is an obvious issue but for two solid years, this exact machine exported flawlessly. That’s why I’m hesitant to believe RAM is the only cause. I'm hoping there's something I can do despite that limitation.Would really appreciate any insight, especially if you’ve seen or solved something similar.Thanks in advance.Thierry

Sumeet_Kumar_Choubey · Answer

Hi Thierry,

We're sorry about the poor experience. Is this happening while exporting in any specific format or with all of them? Also, have you used any plugins/effects on the sections where you see a black preview? We're here to help, just need more info.

Thanks,

Sumeet

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