Black Screen During Transition

Community Expert

What graphics card and what driver number?

G

Gaurav Ramani

Participating Frequently

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r5-series/amd-radeon-r5-300-series/amd-radeon-r5-m330

Community Expert

There have been several drivers released since your current driver:

Community Expert

That indicates that you have a video card or driver issue.

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

The quality should be the same.

G

Gaurav Ramani

Participating Frequently

Sir the same problem is coming in my PC too. I tried installing the graphic driver again but it didn't solve the problem. Whenever I render the video through software the output comes normal but whenever I render through a Graphic card there's a black screen during the transition period. If u have any other option kindly help me out. Btw in my case, the screen is always black on the timeline but when I render through software the output comes normal but not on the graphic card.

Community Expert

Can you post a screenshot of your timelime?

Participant

So I went through your suggestions again and this time when I changed the video renderer, I was able to export the video without the black screen showing up. By changing the video renderer, does this impact the quality of the exported video? Right now I've set it to 'Mercury Playback Engine GPU Acceleration (OpenCL) - Deprecated'

Community Expert

Try Preferences > Audio Hardware and set Input to None.

Participant

Thanks for the added suggestions. It's still happening even after trying everything you suggested...

Community Expert

Try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Participant

Thanks for these suggestions. I tried everything you wrote. The transition still plays fine on the timeline, but after exporting, I can now see the first few frames of the 2nd half of the transition but then it flickers between a black screen, then a black and white image of my clip, then back to black...