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Participant
August 30, 2025
Question

Black Thumbnails in Premiere Pro After Linking Proxies (Sony FX30)

  • August 30, 2025
  • 2 replies
  • 241 views

Hi everyone,

I’m having an issue with Adobe Premiere Pro after linking proxy files created from my Sony FX30 footage. Once I attach the proxies, the thumbnails in the Project panel turn completely black.
However, when I hover the mouse over them, the preview appears.

This problem started about a month ago — before that, everything worked fine.

What I’ve tried so far:

Uninstalled and reinstalled Premiere Pro

Cleared all Media Cache files

Checked different project settings

My system:

AMD Ryzen 5 5600

Sapphire RX580 4GB

48GB RAM

I don’t think it’s a hardware issue since the exact same setup used to work without problems.
I’m attaching a screenshot for reference.

Has anyone experienced this issue or found a solution?

Thanks in advance!

2 replies

Participant
September 4, 2025

i have the same problem, would be nice to know the fix 

 

Community Expert
September 1, 2025

did you try to reset the preferences?

Participant
September 4, 2025

''Uninstalled and reinstalled Premiere Pro'' aren't we resetting it?

R Neil Haugen
Legend
September 4, 2025

Actually, no, that doesn't reset the preferences as far as I recall. Premiere leaves such things as user prefs on the computer ...   unless you use the "nuclear option" to uninstall, the Adobe CC Cleaner Tool.

Everyone's mileage always varies ...