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2 replies

kulpreet singh
Inspiring
January 16, 2018

Hi Adobeuncreativemotel6,

I agree with davidarbor, it seems to be an issue of corrupt preferences.

FAQ: How to reset preferences in Premiere Pro?

Reset Photoshop preferences.

Let me know if that helps.

Thanks,

Kulpreet Singh

Inspiring
January 16, 2018

You don't need either of those Welcome screens for the programs to function. If you dismiss them can you keep working and create new sequences and documents from the File menus? If that works you can try clearing your preferences.