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shooternz
Legend
August 18, 2022
Question

Boiling with frustration over Adobes management of my account

  • August 18, 2022
  • 1 reply
  • 226 views

Wrong place , I know...and my apologies to forum members.

 

I have to vent about how Adobe avoids contact with customers through virtual assistant bots and FAQs etc on my account.

 

No way can I resolve a billing issue related to a trial subscription. and Adobe offers.

 

Anyone been able to contact a real person  in this regard?

 

I assure you..I tried everything  through my account etc.!!!!

 

I am frustrated and outraged by Adobe billing me a FEE for Cancelling an account that was a free period  offer  frm Adobe, backed onto a Trial Period (when I cancelled an initial Trial inside time limits.)

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1 reply

R Neil Haugen
Legend
August 18, 2022

Hey Craig!

 

That's a royal PITA ... let's go directly to @Kevin-Monahan here ...

 

Neil

Everyone's mileage always varies ...