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iheartcoffee
iheartcoffee
Participant
January 12, 2023
Answered

Bug exporting 608 captions

  • January 12, 2023
  • 5 replies
  • 1816 views

When exporting 608 captions I get a blank white box in place of apostrophes on export. It only happens on 608 captions. Having this issue on 3 different machines.

 

I'm exporting the captions embeded in an MXF OP1a file.

I have the same issue when exporting the Sidecar file separately.

 

Premiere Pro V23.0.0

 

Windows 10 Home Version 21H2

 

AMD Ryzen 9 5950X

RTX 3080 Ti - Driver Version 527.56

128gb RAM

This topic has been closed for replies.
Correct answer Stan Jones

Essential graphics panel, options (hamburger menu), try turning off "smart quotes."

 

Let us know. I have not tested.

 

Stan

5 replies

P
paBlw
Participant
August 23, 2024

It has been moved to Preferences/Graphics  now for Smart Quotes

Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
January 13, 2023

Excellent!

iheartcoffee
iheartcoffeeAuthor
Participant
January 13, 2023

It works! You the man Stan, thanks so much! I don't think I would have ever figured this out myself!

 

Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
January 13, 2023

I have tested and can confirm that using a "non-smart" apostrophe works.

 

Note that you must enter the apostrophe after you have turned off "smart quotes." Oddly, the "smart" quotation mark is converted to a nonsmart character.

 

This gets tricky since the problem may not show up until playing back as closed captions. I do not see the problem in PR.

 

Stan

 

Stan Jones
Community Expert
Stan JonesCommunity ExpertCorrect answer
Community Expert
January 13, 2023

Essential graphics panel, options (hamburger menu), try turning off "smart quotes."

 

Let us know. I have not tested.

 

Stan

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