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Matt Young14394008
Matt Young14394008
Legend
June 22, 2023
Question

Bug: picture disappears when pasting captions

  • June 22, 2023
  • 3 replies
  • 362 views

I have a number of sequences with duplicate chunks of captions.  As the captions in the first sequence have been proofed, timed and positioned as I want them, I've been deleting the auto-generated caption chunks of subsequent sequences, and then pasting in the proper versions from the first sequence.

 

The moment I paste the chunk of captions, my picture disappears.  90% of the time (of course it couldn't be constant!).  All I have to do is toggle the visibility of any of the video layers for things to kick back in.

 

Here's one of the 90% of times the bug happens:

 

And here's the same project, same sequence copying from and same sequence copying to, just a few minutes later with the bug NOT happening:

 

Premiere 23.4.0 (build 56)

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3 replies

Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
June 23, 2023

Thanks for clarifying.

 

Stan

 

Matt Young14394008
Matt Young14394008Author
Legend
June 23, 2023

Hi Stan,

I didn't show it in the video demonstrations, but I had previously copied a chunk of captions from another sequence.  So what you see in the video is me deleting captions in a sequence and then pasting what was on the clipboard from a different sequence.

I've now updated to 23.5, reset workspaces and have cleared cache, but the bug persists for me.

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    June 23, 2023

    Matt,

     

    In your demonstration, it looked like you're just copying/pasting in place or cutting/pasting? I tried it a few times and did not see a problem. But as you say, intermittent problems are just the best!

     

    Then I also did what you say: I copied a section of captions from one sequence, switched to another sequence, deleted a section of captions, placed the playhead in the early part of that empty section, and pasted. Repeated 6 or 7 times, in both directions (seq 1 to 2 and vice versa). No problems.

     

    I am now on 23.5, so it means even less.

     

    When a new version comes out, I hide all my preferences rather than just resetting, and I rename the cache file and database folders. In any event, before resetting preferences/clearing cache, I would also reset the workspace.

     

    Stan

     

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