Burned in captions not actually burning in

Yes, each of these problems is frustrating. And your workflow is the most problematic. The convenience of dynamic link to AE and of queing to AME are both lost. 

I think best uservoice bug report to upvote is this one:

https://adobe-video.uservoice.com/forums/911308-media-encoder/suggestions/33866155-adobe-media-encoder-bug-media-offline-for-captio

Ahh, I had no idea about the After Effects comps...yes, all the videos have AE comps in the sequence. Another dumb Adobe issue. It is bad enought that this may be the cause but that it hasn't been addressed and throws no warning is pretty pathetic...though this may not be the issue as, again, closed caption burn in as a 608 works in AME, just not open captions. I am pretty sure i did the experiment with one of the sequences that contain an AE comp, but perhpas not. Oh well, I don't have time to worry. It seems I will just do what I had not wanted to do and render from the timeline in Premiere, which works as it should, as that will probably be easier than rendering 20 lower thirds as uncompressed 4k .avi files to get an alpha chan and then replacing the comps in Premiere. This kind of defeats the purpose of the much-touted ability to throw stuff from one Adobe program into another, doesn't it?

Odd from 3 months ago...

I forgot to ask: PC or Mac? This problem has varied based on platform, but both appear to be problems currently.

Also, an After Effects dynamic link in the sequence results in no burnin in AME, whether native import is on or off. Replace DL with rendered clip is a workaround.

In my last tests, open or closed captions had issues with burnin export through AME. 

Hi Stan, thanks.

I'm on the current version, and the issue seems to be specifically with Open Captions. Yes, I can burn them in from Premiere directly, but export that same file to Media Encoder and the captions won't show up. It works for standard 608 captions be we specifically need to import srt files with longer captions per line and to make exhibt-specific font selections, boarder, etc...options that are only avialable in the open catpion or open subtitle formats which Media Encoder doesn't seem to respect.

I've downloaded the past two versions of Media Encoder and they both have the same issue. I just did this same workflow 3 months ago so I'm not sure what has changed. The Adobe rep did basically all the same stuff I did to show that the issue is related to open captions and said he would escelate it. Unfortuantly, eveytime I've had something escelate there has never been a solution.

Known issue that has been reported as solved, but we believe has not been as of 2019.1.5.

IF it works, make sure "import sequences natively" in AME preferences IS SELECTED. This always works for me, but has not for many other users. If you change the preference, you must make sure the queue is empty before queing any PR sequences.

The other workaround is to export directly from PR export settings dialog. I believe this should always work. Even if inconvenient to do this for all the videos, test one to see if it works.

What specific dot version are you running? What version worked last?

I just called Adobe on this and it seems to be a real problem. They were able to replicate the issue and were unable to solve it so they said I should switch to Resolve. Just kidding, they said they would escelate it.

Downgrading to an older version of Media Encoder does not work either. Nor does rendering in other formats.

Thanks, but that did not help. Rendering without Mercury GPU does not work either.

Might want to uncheck in the Preferences/General/Premiere Pro/Import sequences natively of AME.

See if that will help.