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JP-PostMan
JP-PostMan
Known Participant
January 19, 2022
Question

C100 Audio not working in PP 2022

  • January 19, 2022
  • 5 replies
  • 1151 views

I just shot an interview on my C100 mark 1. Openend the new Premiere, used media browser to find and import the footage. Neither the interview or any of the b-roll have any sound, including no sound in audio meters. Went back to Premiere 21, and using the same workflow the footage works fine

 

Windows 10

This topic has been closed for replies.

5 replies

J
JackAlexander
Participant
July 22, 2023

Did you ever figure this out? Exact same issue here.

JP-PostMan
JP-PostManAuthor
Known Participant
July 23, 2023

No, I just work out of CC21. Multicam works better in that version as well 

R
RWSVideo
Participant
October 18, 2022

I'm having this same issue. It's a giant hastle.

chrisw44157881
chrisw44157881
Inspiring
January 21, 2022

I saw another thread about this, where the sound didn't work in the new version but it worked in the old version. i'm thinking premiere might be trying to use a different fourcc video decoder in the updated version. Would this per chance happen to be AVC codec type? 

    JP-PostMan
    JP-PostManAuthor
    Known Participant
    April 4, 2022

    Yes it is AVCHD H.264. Also it will work randomly for a few moments and then stop working. No apparent thing is causing it to start and stop working

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 19, 2022

    Hi JP5CD8!

    Sorry to hear that. Would you mind sharing some sample files with us to test?

     

    Let us know.

    Thanks,

    Kartika

    JP-PostMan
    JP-PostManAuthor
    Known Participant
    January 19, 2022

    I'd be happy to share files, however in my experience audio isn't imported unless you have the entire folder from the C100, and use the media browser. Meaning sharing a single file wouldn't have audio regardless of bugs. So I'd be happy to share the entire 5 GB folder, I just need to know how to send

    R Neil Haugen
    R Neil Haugen
    Legend
    January 19, 2022

    Right ... that's a problem.

     

    And your import process via MediaBrowser shoulda worked to. Huh.

     

    But other media in that project have sound properly, I suppose.

     

    Neil

    Everyone's mileage always varies ...
    R Neil Haugen
    R Neil Haugen
    Legend
    January 19, 2022

    This in the Source monitor? Do the Properties of the clips show no audio?

     

    Neil

    Everyone's mileage always varies ...
    JP-PostMan
    JP-PostManAuthor
    Known Participant
    January 19, 2022

    Source and Program monitors. Properties show audio

    Jeff Bellune
    Jeff Bellune
    Legend
    January 21, 2022

    Try setting your Default Audio Input to No Input in Preferences>Audio Hardware.

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