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AvisionProd
Known Participant
November 30, 2019
Question

Cache location! Is there a fix for this that actually works?

  • November 30, 2019
  • 1 reply
  • 2503 views

I have read all the posts about Premiere's cache location and fixes. Some posts point you to a dead link, others tell you to delete the existing cache on the C: drive, Change it in Premiere to the new location, Reboot, Load Premiere with default preferences.

 

After buying a NVE SSD 1Gb just for cache about a year ago. I still have never had this work. From Premiere Pro CC2018 To current 2020. Tried all the suggestions but still no mater what I end up with it creating a cache on the C: drive as well as SOME (very little) files on the new location pointed to.

 

Is there a FIX that actually works? Does anybody know of it?

 

Thanks Tony.

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1 reply

Ann Bens
Community Expert
Community Expert
November 30, 2019

Did you set the new location in the Preferences/Media Cache?

AvisionProd
Known Participant
November 30, 2019

Of course, this is the whole point. It never works no matter what guides I follow. 

 

Set the cache in Premiere and the other abobe programs. Close the programs, delete the existing cache. Reboot, Load Premiere with Default preferences. Nothing works. Tried every method I have read about so far and it seems I am not alone? This is why I am asking whether there is a method that works? And if so what is it?

 

Thanks.

Averdahl
Community Expert
Community Expert
November 30, 2019

...Load Premiere with Default preferences...

 

If you do a setting to any of the settings in Preferences, including Media Cache loacation, and then load Premiere Pro with the default preferences all settings you have done in the Preferences dialog will be the just that, iow the default settings. The default settings is to have the Media Cache Database and Media Cache Files on the C-drive.

 

So if you want the settings to stick, don´t load the default preferences after you have made changes to the Preferences.