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Can not open Premiere Pro - it's asking for access to public folder

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Premier pro 2024 asking for access to public folder can no longer use app. Uninstalled and reinstall no good. Gave full disk access still will not open.

Mac OS 13.6.4 (22G513).

Mod notes: Title and body text was adjusted for search purposes. Please do not post in all caps. Thanks!

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E

Enrique5DADCorrect answer

Participant

All,

Thank you for your responses and help routing this to the right Community.

Beleve I have solved this. After trying may options from web searches. About to delete Public folder... Found that the Privilege was set to "Read Only" Changed to Read & Write" and it worked. Not sure why rights changed was working prior. For me this solved my problem! Again Thank you all.

Y

YannickSdr

Participant

Hi,

I have the same problem. Tried to set the Privilege to "Read & Write" but still no access to the public folder. Please help.

Thanks in advance!

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Kevin J. Monahan Jr.

Legend

Thanks for reporting on the workaround for this bug. I will report this to team. We really appreicate you posting what worked for you.

Thanks again so much!
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Y

YannickSdr

Participant

Hi,

I have the same problem. Tried to set the Privilege to "Read & Write" but still no access to the public folder. Please help.

Thanks in advance!

Yannick

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E

Enrique5DADAuthorCorrect answer

Participant

All,

Thank you for your responses and help routing this to the right Community.

Beleve I have solved this. After trying may options from web searches. About to delete Public folder... Found that the Privilege was set to "Read Only" Changed to Read & Write" and it worked. Not sure why rights changed was working prior. For me this solved my problem! Again Thank you all.

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E

Enrique5DADAuthor

Participant

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Kevin J. Monahan Jr.

Legend

Hi @Enrique5DAD,

Your bug report was discussed as a top issue today, so I moved your post to the Bugs forum. I appreciate your post. As @Peru Bob asked, screenshots would help the team investigate the bug.

I am advocating for a fix to happen on this issue ASAP. Cheers.

Thanks,

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio