Can't access progess internally

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I recently updated windows 11 and now can't access my computer at all. Can I open the project I am working on, on another computer for the time being and continue with the project. Unfortunately I didn't save it externally, so I will need to access what I am up to internally from Adobe, is there a way of doing this?

Error or problem

MarekMularczyk

Community Expert

You can take your computer to one of the companies that can retrieve data form the hard drive (data recovery).

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Adobe Community ExpertAdobe Certified Professional

Kevin J. Monahan Jr.

Legend

Hi @claytonsfilms,

Sorry this happened to you. No, we don't store a project file backup here at Adobe. In the future, you can use something like Dropbox to save your Auto Save files. That would work. I would recommend trying to restore access to your computer. You might try posting in our Video Hardware forum for advice. Sorry for the issue.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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