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Offbeat Bryce Productions
Inspiring
April 6, 2017
Answered

can't autosave to cloud due to write permissions

  • April 6, 2017
  • 4 replies
  • 17563 views

Hello,

I'm on Windows 10 Pro and for some reason I keep getting an error that Premiere Pro can't autosave to the creative cloud due to write permissions. When I go to the creative cloud folder which I placed on my internal  media drive there is a red line through the folder and read only is checked. Every time I uncheck it it reverts back to read only.

This topic has been closed for replies.
Correct answer Offbeat Bryce Productions

Is your problem just like this one? Premiere CC15.4 - Errors when autosaving/syncing to Creative Cloud

And you're following the steps in the "Auto-Save" section of this page: Sync settings with Adobe Creative Cloud

There may be an answer here: can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].pr…


yes that's my issue. Strange enough when I moved the creative cloud folder to another drive it worked. Not sure why though.

4 replies

josselinh7770097
josselinh7770097
Participant
March 29, 2020

Got the solution!

It's because you are opening the files from "Creative Cloud Files" instead of "..\Documents\Movies"

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BWayneB3
Participant
June 23, 2018

I have been experiencing this problem on my MAC as well. I found that first, changing the scratch discs that were low on space to the CC, but that only worked temporarily. I found the solution, in my case. Bc I switched all of my Media/Auto-Save/Project Folders to the cloud, I had to go into the Preferences ->"Auto-Save" and UNCHECK the box to save a copy in the CC. Since you've set your scratch folders in the cloud, it would run into what seemed like a redundancy error, trying to save twice.

All of this is theoretical of course, BUT this worked for me...

    S
    simon290504419lfs
    Inspiring
    June 29, 2023

    Worked for me too

    stefan_gru
    stefan_gru
    Inspiring
    April 6, 2017

    Do these resources get at your problem?

    Creative Cloud not syncing to Creative Cloud Files Folder

    Error: "Unable to sync files" to the Adobe Creative Cloud

    O
    Offbeat Bryce ProductionsAuthor
    Inspiring
    April 12, 2017

    I already looked at those articles before posting. Didn't help. Here are two screenshots of what I'm seeing in Windows 10.

    The properties screenshot shows a checkmark next to Read only. Whenever I uncheck it and click apply it reverts back to Read only and won't save unchecked

    E
    excited_Genie16B8
    Legend
    April 6, 2017

    This is a weird one.

    My first thought is to check 3G and 3H.  If those are OK, try 3F.

    Unofficial Premiere Pro Troubleshooting Guide

    O
    Offbeat Bryce ProductionsAuthor
    Inspiring
    April 14, 2017

    so this is weird. it's still giving me the error that it can't save but in fact it does save. If I go into creative cloud it says it's last saved time for autosave in the creative cloud for the project was 5 min ago.

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