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Participant
May 23, 2020
Question

Can't Export H.264 crash - everytime when switching AVI to H.264

  • May 23, 2020
  • 3 replies
  • 582 views

Everytime i want to export my project, PP shows me to export as AVI File in the export window. But as soon as i switch to H.264, it crashes.

It is really getting frustrating, because everything was working fine before.

 

Everything was workinng fine till my last project. I tried to export it, but it didn't work. As soos as i hit the export button, it crashed.

So i imported the porject to an new project and tried it too. This time, the export window opened, but i could only export as AVI, which is not an option for me. As soon as i switch it to H.264 it crashes.

 

I saw in a youtube video that you have to deactivate your intel graphic device, but this also didn't work for me.

 

Does somebody have a solution for that.

This topic has been closed for replies.

3 replies

R Neil Haugen
Legend
May 31, 2020

PhillipJoseph had the answer ... you needed to disable the Preferences option for hardware encoding in 14.2. On some machines that causes this issue. Uncheck that option, you can still export in H.264 with 14.2.

 

Neil

Everyone's mileage always varies ...
kuscu_bAuthor
Participant
May 31, 2020

UPDATE: The actual problem was the newest version 14.2... i deintalled it and installed 14.1 again and it really worked. I can export now in H.264.

Community Expert
May 25, 2020

Did you just update to 14.2?

You may need to disable the checkbox for hardware encoding in Preferences>Media Cache.