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viper13
viper13
Participant
January 3, 2019
Answered

Can't Export Video, Error Code: -1610153855

  • January 3, 2019
  • 4 replies
  • 11854 views

Just finished editing the first video I made in Premiere Pro, and the first time I exported in AVI, and it worked, but it was in 480p.  I switched it to H.264 and now I get this odd error.YndIxsu.png

    Correct answer R Neil Haugen

    I'd first try clearing the Media Cache/Cache Database ... go to the tab for those in the Edit/Preferences dialog, Media Cache tab, see where the files are on disc. In Finder/Explorer, navigate to them ... close Pr ... then delete everything there. Relaunch Pr, give it a couple minutes to rebuild, and then see if it works properly.

    Neil

    4 replies

    K
    Kakimba_Hakiim1434
    Participant
    April 16, 2025

    how can i go about this error

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    April 16, 2025

    Hi there, we're sorry to hear about this. Have you applied any effects to the clips in the timeline? If so, for testing purposes, try temporarily disabling them & see if you are able to export properly.

     

    Thanks,

    Sumeet

    R Neil Haugen
    R Neil Haugen
    Legend
    March 19, 2021

    What is the original media, created by ... what? What effects are you using if any?

     

    Have you gone to the sequence of the timecode of the error and tried rebuilding that part?

     

    Neil

    Everyone's mileage always varies ...
    O
    Onwueke30079295mgx3
    Participant
    May 26, 2023

    Check your computer security center and allow permission to folder access, which might have been mistakenly turned on. Turn it off or allow adobe permission to access folders. 

     

    Just resolved mine now

    S
    Seyit5FC5
    Participant
    March 19, 2021

    I am having the same problem. What would be the reason?

    V
    Veronika5E78
    Participating Frequently
    March 19, 2021

    And me too. Could you help us?) This issue appears with .h.246 and .mov. When I encoding in premiere pro or media encoder. 

    R Neil Haugen
    R Neil HaugenCorrect answer
    Legend
    January 3, 2019

    I'd first try clearing the Media Cache/Cache Database ... go to the tab for those in the Edit/Preferences dialog, Media Cache tab, see where the files are on disc. In Finder/Explorer, navigate to them ... close Pr ... then delete everything there. Relaunch Pr, give it a couple minutes to rebuild, and then see if it works properly.

    Neil

    Everyone's mileage always varies ...
    viper13
    viper13Author
    Participant
    January 3, 2019

    That seems to have done the trick.  Thanks.

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