Hello, I'm unable to get hardware acceleration to work on Premiere Pro and other CC apps (AfterEffects, Media Encoder) for that matter. My system specifications are:Intel Core i7 4790 (non-K)2 x 8GB DDR3 RAMAMD Radeon RX Vega 64 8GB [Radeon Driver 20.5.1]Windows 10 Build 2004Premiere Pro 14.3.0, AfterEffects 17.1.1, Media Encoder 14.3 When I open Media Encoder, GPU acceleration options are greyed out In Premiere Pro and AfterEffects, I get this dialog even after installing the latest Intel Drivers Please help me out

Participant

Answered

Can't get hardware acc to work on Premiere Pro CC 2020

Forum|Forum|5 years ago
June 27, 2020
3 replies
791 views

Hello, I'm unable to get hardware acceleration to work on Premiere Pro and other CC apps (AfterEffects, Media Encoder) for that matter. My system specifications are:

Intel Core i7 4790 (non-K)
2 x 8GB DDR3 RAM
AMD Radeon RX Vega 64 8GB [Radeon Driver 20.5.1]
Windows 10 Build 2004
Premiere Pro 14.3.0, AfterEffects 17.1.1, Media Encoder 14.3

When I open Media Encoder, GPU acceleration options are greyed out

In Premiere Pro and AfterEffects, I get this dialog even after installing the latest Intel Drivers

Please help me out

This topic has been closed for replies.

Correct answer RjL190365

You will need to completely disable the Intel HD Graphics in the system's BIOS setup because you had a major conflict between the integrated Intel HD Graphics 4600 and the AMD Radeon RX Vega 64. And since both used OpenCL, Premiere would always default to the integrated Intel graphics for the purposes of GPU acceleration - and then, since the integrated graphics was too old for Premiere Pro 14.x, you would be locked to the software-only mode.

And the BIOS method of disabling the integrated Intel HD Graphics depends on the motherboard or system manufacturer itself.

R

RjL190365Correct answer

Legend

You will need to completely disable the Intel HD Graphics in the system's BIOS setup because you had a major conflict between the integrated Intel HD Graphics 4600 and the AMD Radeon RX Vega 64. And since both used OpenCL, Premiere would always default to the integrated Intel graphics for the purposes of GPU acceleration - and then, since the integrated graphics was too old for Premiere Pro 14.x, you would be locked to the software-only mode.

And the BIOS method of disabling the integrated Intel HD Graphics depends on the motherboard or system manufacturer itself.