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sheldontaylorfishing
Participant
April 25, 2017
Question

Can't open Premiere Pro since update error 0xc000001d

  • April 25, 2017
  • 1 reply
  • 405 views

Went to use Premiere Pro yesterday for the first time since the update and can't seem to open Premiere Pro in Creative Cloud also media encoder as well. When i click to open is coming up saying "Adobe Premiere Pro CC 2017.1 has stopped working" then when you click to close program is saying "the application was unable to start correctly (0xc000001d). Click Ok to close the application."

Windows 7 OS.

Hopefully there is a quick fix to this???

    This topic has been closed for replies.

    1 reply

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    excited_Genie16B8
    Legend
    April 25, 2017

    https://duckduckgo.com/?q=0xc000001d&t=ffcm&ia=answer

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    sheldontaylorfishingAuthor
    Participant
    April 26, 2017

    Ok, what do i use from there? obviously don't want to download something unsafe. Also don't want to pay for some software that doesn't work.

    A quick google of some of these programs gives some worrying results is all.

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    April 27, 2017

    Hello SheldonTaylor Fishing,

    Can you please work with our agents on this issue?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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