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Inspiring
March 31, 2024
Question

Can't put any audio without the soft acting crazy

  • March 31, 2024
  • 7 replies
  • 380 views

I have my comp, everything work fine, playback great, but as soon I try to import any type of audio the software start to act crazy, Can't play back correctly, 3/4 the interface become unresponsive or SUPER lagguy.
Then when I delete the audio that bug it's all fine. 

My comp already have some audio in it, I just can't add more (Just starting a new video, nothing fancy).

I updated the driver, even if its obviously Premiere pro the problem.

Try to make a new sequence, same thing happen.
Try to clean all cache 

Restart the computer
Start from scratch, it eventually bug again.

It just started out of no where and I can't work at all, it drives me nuts
Version 24.2

This topic has been closed for replies.

7 replies

Kevin J. Monahan Jr.
Legend
August 27, 2024

Hi @nicolasm212845,

I'll move your thread into the "Discussions" forum for further troubleshooting. Sorry for the hassle.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Legend
August 12, 2024

That sounds frustrating. Are you still having this trouble, @nicolasm212845? Let the devs know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Inspiring
March 31, 2024

Tested 24.3 but it doesn't change anything either.

Inspiring
March 31, 2024

Hmm I was focusing on audio but I just realize, it's anything that I import, I just can't import anymore without the software going nuts.

MyerPj
Community Expert
Community Expert
March 31, 2024

Is it just one file that starts the problem? What is it, an .mp3? PP version 24.3 is out now...

Inspiring
March 31, 2024

Assuming you mean in Audio Hardware Default Input?
I tried all the options, but nothing changed anything about the bug.

R Neil Haugen
Legend
March 31, 2024

Is the Default Input in preferences set to none? If not, try that.

Everyone's mileage always varies ...