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viltteri
Participant
February 25, 2017
Question

Can't see picture of my video, just sound?

  • February 25, 2017
  • 3 replies
  • 926 views

After working for a while I lost picture of my video? Sound is good, but no picture?

Please help me, here is the screenshot:

    This topic has been closed for replies.

    3 replies

    V
    viltteriAuthor
    Participant
    March 2, 2017

    Hi,

    and thank you all for the replies!

    Seems to be a persistent problem: goes away when I boot the machine, but keeps coming back after I've been editing for a while?

    I am going to try to re-install the program.

    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    March 27, 2017

    Hi Viltteri,

    Have you tried uninstall & reinstall of program? Please let us know the status of the issue.

    Thanks,

    Vidya

    V
    viltteriAuthor
    Participant
    April 13, 2017

    Hi,

    reinstalled the program, but the problem is still the same.

    Video picture disappears after I've worked on a project for a while.

    When I close and open the project again, video appears as normal, but disappears again after a while. Frustrating...

    E
    excited_Genie16B8
    Legend
    February 26, 2017

    Here are some things you might try.

    Premiere Pro Troubleshooting Guide

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    February 25, 2017

    I can see what looks like captions on top of the clip.

    Give Reset to Saved workspace a spin.

      V
      viltteriAuthor
      Participant
      February 26, 2017

      Thanks, but did not work :-(

      The problem was already before I put the captions in.

      Other advice, please?

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      February 26, 2017

      viltteri  wrote

      Other advice, please?

      Make new project and import old one into this.

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