Can't sync settings

Forum|Forum|2 years ago
November 4, 2023
7 replies
623 views

Since April 16th 2023, I can't sync my settings and still don't know why. I removed and reinstalled everything, cleaned everything, disconnected from everywhere, nothing works.

I thought the version 24 would solve the problem but not at all, now when I try to sync i get this " error -516 " then Premiere crashes (as usual), and on the pevious version I had " error -0 ".

Can someone in the community help me with this please ?

I don't count on Adobe for any solutions because y'all know... they will tell me to send screenshots and never respond and do nothing, or ask me about PC specs even if the software is clearly the problem.

Performance or Stability

This topic is closed to new replies. Start a new post to keep the conversation going.

DJP2014

Inspiring

Well, i guess this might explain it (from latest release notes)

Sync Settings are being discontinued across Creative Cloud products

DJP2014

Inspiring

Hmm well all permissions look fine to me. It's a fresh install on a fresh Macbook Pro so thinking it must be something else

R Neil Haugen

Legend

If it's a permissions issue on your computer, then ... no, Adobe can't fix it. Premiere does not have 'authority' to change disc read/write permissions. And I know quite a few Mac users have reported needing to sort out security/permissions things to get full performance out of Pr besides this.

Yea, it's a pain.

Everyone's mileage always varies ...

DJP2014

Inspiring

Thanks for the advice, I tried enabling all permissions for the documents/Adobe folder but nothing doing i'm afraid. Fresh install on a Macbook Pro, surely this can't be beyond Adobe to fix.

R Neil Haugen

Legend

I've had problems off and on with syncing. And from sorting this out, it tends to be a permissions issue. But as there are something like five or six folder trees that stuff is synced from, it took some hunting.

Everyone's mileage always varies ...