Skip to main content
Participant
April 8, 2017
Question

Can't upload video to Make The Cut

  • April 8, 2017
  • 13 replies
  • 5130 views

I've been trying to upload my entry for Make The Cut since last night. I first tried it with my video's size at 190 MB. Left it to upload overnight, and when I woke up this morning, nothing's happened. I then compressed my video, making it only 99 MB instead of 190 MB. I tried uploading it, and it still won't do anything. I brought the size down to 50MB, and still, it doesn't upload. I'm stuck in the upload page just waiting for nothing. What could be the problem here?

    This topic has been closed for replies.

    13 replies

    francis-crossman10980533
    Adobe Employee
    Adobe Employee
    April 8, 2017

    Ok, so I FINALLY got to the following screen, but far I have not recieved an email confirmation.  I am cautiously optimistic that it worked.

    Participating Frequently
    April 8, 2017

    How did you do?

    francis-crossman10980533
    Adobe Employee
    Adobe Employee
    April 8, 2017

    I'm also having issues uploading my video.  I'm sitting here watching the yellow arrows spin and and spin and spin.  I have read some other folks say that it takes a ridiculously long time to upload, but that it will eventually complete.  You should get an email confirmation once it's successful, so I suppose if you don't get an email then you know if definitely failed.

    Participating Frequently
    April 8, 2017

    I waited 3 times for 8 hours. I certainly can not be successful.

    Participating Frequently
    April 8, 2017

    I have same problem. The support team is not helping. I tried a lot of things. Today is the last day. I do not know what to do if the same problem persists. I've been doing this for 2 weeks.

    Participant
    March 27, 2020

    Have you tried to see if they will work from home a while.