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starchild237
starchild237
Participant
July 1, 2021
Answered

Can't use AMD hardware encoding for h264?

  • July 1, 2021
  • 1 reply
  • 1085 views

I feel like I'm really missing something, but I'm getting "Your system's hardware does not support hardware acceleration for the current settings" when I'm trying to switch to Hardware Acceleration exporting in h.264. I'm running a 6800xt with the latest drivers and the latest version of Premiere, I just freshly installed everything on a brand new build.  5900x for cpu, Windows 10 latest version.

 

I looked around online and people said it only supports 1 pass, which I'm using. Mercury Playback Engine GPU Acceleration (OpenCL) works in project settings and is enabled.

 

h265 HEVC seems to work with hardware acceleration.

 

Any help appreciated!

This topic has been closed for replies.
Correct answer starchild237

I fixed it - my Profile and Level were locked to Main and 6.0.  Unchecking the box next to them and switching to Baseline and 5.0 or lower allowed me to use Hardware Encoding.

1 reply

starchild237
starchild237AuthorCorrect answer
Participant
July 1, 2021

I fixed it - my Profile and Level were locked to Main and 6.0.  Unchecking the box next to them and switching to Baseline and 5.0 or lower allowed me to use Hardware Encoding.

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