Skip to main content
JtotheR
Participant
Nov 19, 2025 10:51 PM UTC
Question

Cannot export multiti channel PCM audio

I have to export a video with multichannel PCM audio for a BrightSign player. I have wasted weeks of time (months in combined efforts with others) trying to get this to happen. IT SHOULD NOT BE THIS DIFFICULT with what is supposed to be "premier" video editing software! I still don't have a usable video. I'm so tired and frustrated with Adobe. (Acrobat still can't make a TOC page!) 

2 replies

R Neil Haugen
R Neil Haugen
Legend
Nov 20, 2025 6:30 PM UTC

Please give the full specs of the deliverables sheet you were given. There are several major broadcaster shop users here that can then assist, but only if they know what you need.

Translate
Everyone's mileage always varies ...
Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
Nov 20, 2025 10:50 AM UTC

Hi JtotheR,

Welcome to the community! Please let us know more about the issue you are experiencing while trying to export. Are you getting any error messages, or do you need help with any settings? We're here to help, just need more info.

 

Thanks,

Sumeet

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices