Cannot find files from external harddrive

Forum|Forum|6 months ago
January 24, 2026
3 replies
36 views

Yesterday I was able to find and load previous videos I was working on in Premeire Pro, but today I plugged in my external hard drive and tried to search for some projects and nothing showed up. Premeire Pro wouldn't even show videos I had worked on months ago, as if it is not identifying my external harddrive.

My laptop is up to date and I have 50% storage space, so I doubt it is a media cache issue.

I'm thinking Premiere Pro cannot identify my external harddrive for some reason, as it won't show any videos from my external hard drive from any folder.

How can I fix this?

[Moved from the CC Services forum by moderator]

Error or problem

Peru Bob

Community Expert

Try a different USB port.

Peru Bob

Community Expert

Did you try to open the project file directly from the external drive?

Do the project files appear in Windows Explorer?

kglad

Community Expert

using removable drives with adobe apps that you actually remove sometimes is problematic. it should be avoided, but there may be a consistent workaround for premiere.

but first, try the general workaround: attach your external drive and then restart your computer. then open premiere and see if can use file > open to navigate to the removable drive.

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