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Participant
January 1, 2025
Answered

Cannot use video tranistions at all.

  • January 1, 2025
  • 1 reply
  • 149 views

I am using the 2025 update 

windows 11 home

 

As of today I can no longer drag and drop any video transitions.  When grab them and drag them over the interface between clips, the pointer just stays an arrow. it doesn't even act like I am trying to insert a transition at all. The layer is activated. I'm not getting any error about handles or anything else at all. just doesn't do anything.

 

When I try to apply audio transitions it works as expected. 

 

I tried to set a video transition as a default transition, highlight the two clips, and hit ctrl D, and this does nothing as well. 

 

I have uninstalled premier pro and reinstalled and it still has this problem. it's live video transitions don't exist at all. 

 

it worked fine yesterday and I don't think I have changed any settings since then.

Correct answer Ann Bens

Reset preferences - Premiere Help

Delete media cache.

Reset workspace.

See how that goes.

1 reply

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
January 1, 2025

Reset preferences - Premiere Help

Delete media cache.

Reset workspace.

See how that goes.