Skip to main content
Participant
December 14, 2024
Question

Cant donwload anything

  • December 14, 2024
  • 4 replies
  • 2086 views

I have a rtx 3050, ryzen 7 3700x, 16gb ram, 100 free gb and i cant download adobe premiere or adobe after effects. Can anyone help?

    This topic has been closed for replies.

    4 replies

    MyerPj
    Community Expert
    Community Expert
    December 14, 2024

    Is it already installed and you are trying to update/upgrade, as that is usually done thru the Creative Cloud app. Do you have that installed?

    Community Expert
    December 14, 2024

    Could you please provide more details about the issue you're facing when trying to download Adobe Premiere Pro or After Effects? Are there any error messages you're seeing, or is the download not starting at all? This will help us troubleshoot the problem more effectively.

    T-Sal
    Ann Bens
    Community Expert
    Community Expert
    December 14, 2024

    Use a different browser.

    Averdahl
    Community Expert
    Community Expert
    December 14, 2024

    I don´t know what message you get when you try, but 100 GB free space is probably the issue. Try to free up some space and aim at having at least 10% free space on your disk. 10% free space is minimal as well.

     

    Try it and report back, with the message you get from the Creative Cloud app when you try to download.

    quote

    ...100 free gb...


    By @gabriel_2686