cant export .h264 in 2022

Forum|Forum|3 years ago
April 5, 2022
2 replies
571 views

Can't export to .h264 or .h265 after upgrading mac pro. Using PP2022 here are the computer specs. Can export to ProRes HQ tho. Does anybody know why?

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A

ah.photo

Inspiring

I've noticed that issue on occasion, and I think it's some sort of frame error with the encoder. Not sure what causes it. Could be the encoder, could be something about the way the source video was encoded. Beats me, but I've had that issue happen more times than I can count over the years.

When this happens, your best off making an intermediary file (like the ProRes 422 HQ you mentioned) and then create the H.264 or whatever other deliverables you need from that. In some workflows and work environments, that's even considered best practice!

Kevin J. Monahan Jr.

Community Manager

Hey Dave,

That's too weird. You should be able to export these files. What happens upon exporting? Are you receiving any warning dialog box? If so, can you post a screenshot of that? I hope we can help.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio